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Business Services

Business services are a type of service that is primarily provided to…

Business Management

Business management is the process of overseeing and running a business or…

Executive Hiring

Hire 1 to hire 10. Never hire individual team members, always focus…

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Customer Service Principles Jonathan Poland

Customer Service Principles

Customer service principles are guidelines that an organization follows to shape its…

Persistence Jonathan Poland

Persistence

Persistence is the ability to maintain motivation and effort over a prolonged…

Business Process Improvement Jonathan Poland

Business Process Improvement

Business process improvement involves identifying and implementing changes to processes in order…

Political Risk Jonathan Poland

Political Risk

Political risk refers to the potential for losses or other negative impacts…

Volatility Risk Jonathan Poland

Volatility Risk

Volatility risk is the possibility that changes in the volatility of a…

Brand Loyalty Jonathan Poland

Brand Loyalty

Brand loyalty refers to the degree to which a consumer consistently prefers…

Customer Relationships Jonathan Poland

Customer Relationships

Customer relationships refer to the interactions between a business and its potential,…

Action Plan Jonathan Poland

Action Plan

An action plan is a detailed strategy that outlines the steps and…

Product Identity Jonathan Poland

Product Identity

Product identity refers to the overall personality or character of a product.…

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Over 1,000 posts on topics ranging from strategy to operations, innovation to finance, technology to risk and much more…

Industrial Design Jonathan Poland

Industrial Design

Industrial design involves creating designs for mass-produced products. A common principle in…

Continuous Process Jonathan Poland

Continuous Process

A continuous process is a series of steps that are designed to…

Marketing Media Jonathan Poland

Marketing Media

Marketing media refers to the channels or platforms that businesses use to…

Employee Benefits Jonathan Poland

Employee Benefits

Employee benefits are additional forms of compensation offered to employees as part…

Risk Capacity Jonathan Poland

Risk Capacity

Risk capacity is the maximum level of risk that an organization or…

Over Planning Jonathan Poland

Over Planning

Over planning refers to the practice of spending excessive amounts of time…

What is a Lifestyle Brand? Jonathan Poland

What is a Lifestyle Brand?

A lifestyle brand is a type of brand that is designed to…

Added Value Jonathan Poland

Added Value

The total combined industries of consumer goods and services.

Go-To-Market Strategy Jonathan Poland

Go-To-Market Strategy

A go-to-market strategy is a plan that outlines how a business will…