Decision Making

First Principles Thinking

First Principles Thinking Jonathan Poland

Overview

First principles thinking is a method of reasoning that involves breaking down complex problems into their most basic and fundamental components. Instead of relying on analogies or past experiences, you start from the ground up and build your understanding from the foundational elements. In conclusion, adopting first principles thinking can be transformative for businesses. It promotes a culture of innovation, efficiency, and adaptability, ensuring that companies remain competitive and ahead of the curve in their respective industries.

The process typically involves:

  1. Identifying the Problem: Clearly define the problem you’re trying to solve.
  2. Deconstructing the Problem: Break it down into its most basic elements. Ask yourself: “What are the fundamental truths or principles that are universally applicable here?”
  3. Reconstructing the Problem: Once you’ve identified the basic principles, start reconstructing the problem from the ground up. This often leads to innovative solutions that might not have been apparent if you were relying on conventional wisdom or past experiences.

Benefits for Businesses

  1. Innovation: By breaking down problems to their core, businesses can come up with novel solutions that might not be apparent when relying on conventional methods. This can lead to groundbreaking products, services, or processes.
  2. Avoiding Assumptions: Many businesses operate based on assumptions or “the way things have always been done.” First principles thinking challenges these assumptions, leading to a clearer understanding of the real challenges and opportunities.
  3. Cost Efficiency: By understanding the fundamental components of a problem or process, businesses can often find more efficient and cost-effective ways to operate. For instance, Elon Musk used first principles thinking to drastically reduce the cost of batteries for Tesla cars.
  4. Adaptability: In a rapidly changing business environment, relying on past experiences can sometimes be detrimental. First principles thinking ensures that businesses are always approaching problems with a fresh perspective, making them more adaptable to change.
  5. Clearer Decision Making: By understanding the core principles of a situation, decision-makers can make more informed choices that are aligned with the company’s goals and values.

How to Adopt First Principles Thinking in Business

  1. Encourage Questioning: Foster a culture where employees are encouraged to ask “Why?” and challenge existing assumptions.
  2. Training: Provide training sessions on first principles thinking to equip employees with the tools they need to approach problems in this manner.
  3. Reward Innovation: Recognize and reward employees who come up with novel solutions using first principles thinking.
  4. Iterative Process: Understand that first principles thinking is an iterative process. Encourage teams to continuously refine and improve their solutions.
  5. Cross-functional Collaboration: Encourage teams from different departments to collaborate. Diverse perspectives can help in breaking down problems to their core.

Examples of First Principle Thinking

Here are some real-world examples of first principles thinking. These examples showcase how first principles thinking can lead to innovation and disruption across various industries. By breaking down existing models and reconstructing them from the ground up, companies and individuals can find novel solutions to longstanding problems.

  1. Tesla’s Batteries: Elon Musk wanted to produce electric cars at scale but found batteries to be too expensive. Instead of accepting the market price, he broke down the cost of materials required to make a battery and found a way to produce them more cheaply.
  2. SpaceX Rockets: Instead of buying expensive rockets, Elon Musk’s SpaceX decided to manufacture its rockets, drastically reducing costs.
  3. Airbnb: Instead of accepting the hotel industry’s structure, Airbnb deconstructed the concept of accommodation and built a platform around people renting out their own spaces.
  4. Netflix: Instead of sticking with DVD rentals, Netflix recognized the fundamental principle that people want entertainment on-demand and pivoted to streaming.
  5. Dyson Vacuum Cleaners: James Dyson deconstructed the vacuum cleaner and, after 5,127 prototypes, invented one without a bag, using cyclonic separation.
  6. Amazon’s Business Model: Jeff Bezos broke down the concept of a bookstore and reconstructed it into an online marketplace, eventually expanding to other products.
  7. 3D Printing: Instead of traditional manufacturing methods, 3D printing builds objects layer by layer, fundamentally changing production.
  8. CRISPR: Scientists deconstructed the DNA editing process and developed a more precise and efficient method using the CRISPR-Cas9 system.
  9. Uber: Instead of accepting the taxi model, Uber deconstructed transportation and created a platform where anyone could offer a ride.
  10. The Wright Brothers: Instead of copying existing unsuccessful flying machines, they broke down the principles of flight and built their aircraft from scratch.
  11. Digital Cameras: Kodak, despite inventing the digital camera, stuck to film. Other companies recognized the fundamental desire to instantly view pictures and pivoted to digital.
  12. Solar Energy: Instead of relying on traditional energy sources, companies are deconstructing energy production and focusing on harnessing solar power more efficiently.
  13. Ride-sharing e-Scooters/Bikes: Companies like Lime and Bird looked at urban transportation and introduced shared scooters and bikes as a solution to short-distance travel.
  14. Beyond Meat & Impossible Foods: These companies broke down the concept of meat and reconstructed plant-based alternatives that mimic its taste and texture.
  15. Modular Phones: Projects like Google’s Project Ara aimed to deconstruct the smartphone and allow users to customize their devices using modular components.
  16. Flat-packed Furniture (IKEA): Instead of selling pre-assembled furniture, IKEA deconstructed the furniture-selling model to reduce shipping costs and storage space.
  17. Duolingo: Instead of traditional language learning methods, Duolingo broke down the process and gamified it, making it more engaging.
  18. Direct-to-Consumer Brands: Brands like Warby Parker and Casper deconstructed retail and sold directly to consumers, cutting out the middleman.
  19. Farm-to-Table Restaurants: Chefs deconstructed the food supply chain and decided to source ingredients directly from farms.
  20. Raspberry Pi: The creators wanted affordable computing for students. They deconstructed a computer and created a minimal, affordable version.
  21. Vertical Farming: Companies are rethinking agriculture, growing crops vertically indoors to increase yield and reduce resource usage.
  22. Blockchain & Cryptocurrencies: Instead of accepting traditional banking, blockchain technology deconstructed financial transactions, leading to the creation of cryptocurrencies.
  23. Crowdfunding Platforms (Kickstarter, Indiegogo): These platforms broke down the traditional funding model, allowing creators to get funding directly from consumers.
  24. Open Source Software: Instead of proprietary software, the open-source movement deconstructed software creation and distribution, allowing for collaborative development.
  25. Subscription Box Services: Companies like Birchbox and Blue Apron deconstructed retail and shopping habits, offering curated products delivered regularly.

Business Decisions

Business Decisions Jonathan Poland

A business decision is a commitment made by a company, team, or individual employee to a specific course of action. Business decisions are also important for adapting to changing market conditions and customer needs. As the business landscape evolves, companies need to be able to make timely and effective decisions in order to stay competitive and relevant. This might involve things like responding to new competitors, adopting new technologies, or changing the focus of the business in response to shifts in customer demand. By making well-informed and strategic decisions, businesses can position themselves for success and growth.

Some common types of business decisions include:

Strategic

A strategic decision is a plan that influences the future of a business. For example, a restaurant that makes a decision to expand its seating by investing in an outdoor patio.

Tactical

A tactical decision is a timely response to business conditions. For example, a decision to cut prices in response to price competition.

Operational

Decisions that relate to your core revenue generating business processes. These are often closely measured, optimized and validated with testing. For example, a restaurant chain that decides to experiment with reorganizing its kitchen to try to decrease order turnaround time.

Programmed Decisions

Programmed decisions are repeated decisions that are handled by processes, policies, procedures and automation. For example, a bank that sets bright line rules for what types of houses they will mortgage.

Policy Decisions

A policy decision is a decision to change a programmed decision. For example, a bank that establishes a new process for reviewing non-standard houses that expands coverage to unique properties.

Ungoverned Decisions

Decisions that are made automatically by artificial intelligence without human oversight. For example, an artificial intelligence that rejects some houses in a mortgage application because its models don’t understand them or view them as a risk.

Management By Exception

Management by exception is the practice of automating most decisions but providing management attention to exceptional circumstances. For example, a hotel that empowers all front desk staff to move a guest who is unhappy with their room upon check-in but requires a manager’s approval to refund the room.

Multidisciplinary Decisions

Decisions that require different types of professional opinion. For example, the interior design of a hotel that involves architects, interior designers, construction managers, hotel operations managers and brand managers that each look at the design from different perspectives.

Customer Advocacy

It is common for an organization to employ customer advocates who engage with customers including responding to reviews and comments in social media. Customer advocates are then given broad access to design, quality and policy meetings where they represent the interests of the customer as opposed to the firm.

Team Decisions

Decisions that are relevant to the culture of an organization or team. For example, hiring decisions can influence the dynamics of a team.

Reputational Decisions

Decisions that may build a reputation or destroy it. This includes how you treat people and the environment. It also includes decisions in areas such as product quality, service quality and terms & conditions. For example, a telecom company that cuts customer service staff in order to increase wait times for customers who want to cancel their service.

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