Customer Expectations Jonathan Poland Jonathan Poland //www.jonathanpoland.com/wp-content/uploads/2023/01/jp-logo.png December 22, 2022 December 22, 2022 Customer Expectations Customer expectations refer to the base assumptions that customers make about a brand, its products and services, and the overall…
Overhead Costs Jonathan Poland Jonathan Poland //www.jonathanpoland.com/wp-content/uploads/2023/01/jp-logo.png December 5, 2022 January 12, 2023 Overhead Costs Overhead costs, also known as “indirect costs” or “indirect expenses,” are the costs that a company incurs in order to…
Labor Productivity Jonathan Poland Jonathan Poland //www.jonathanpoland.com/wp-content/uploads/2023/01/jp-logo.png December 29, 2022 December 29, 2022 Labor Productivity Labor productivity is a measure of the efficiency with which labor is used to produce goods and services. It is…
Business Equipment Jonathan Poland Jonathan Poland //www.jonathanpoland.com/wp-content/uploads/2023/01/jp-logo.png December 5, 2022 January 12, 2023 Business Equipment Business equipment refers to the tools, machines, and other physical assets that a company uses to conduct its operations. This…
Brand Experience Jonathan Poland Jonathan Poland //www.jonathanpoland.com/wp-content/uploads/2023/01/jp-logo.png December 23, 2022 December 23, 2022 Brand Experience Brand experience refers to the overall perception and feelings that a consumer has while interacting with a brand. It includes…
Root Cause Analysis Jonathan Poland Jonathan Poland //www.jonathanpoland.com/wp-content/uploads/2023/01/jp-logo.png December 31, 2022 December 31, 2022 Root Cause Analysis Root cause analysis (RCA) is a method of identifying the underlying causes of a problem or issue in order to…
Competitive Differentiation Jonathan Poland Jonathan Poland //www.jonathanpoland.com/wp-content/uploads/2023/01/jp-logo.png December 16, 2022 December 16, 2022 Competitive Differentiation Competitive differentiation refers to the unique value that a company’s product, service, brand, or experience offers in comparison to all…
Sales Management Jonathan Poland Jonathan Poland //www.jonathanpoland.com/wp-content/uploads/2023/01/jp-logo.png December 3, 2022 January 12, 2023 Sales Management Sales management is the process of overseeing and directing an organization’s sales team. It involves setting sales goals, analyzing data,…
Over Planning Jonathan Poland Jonathan Poland //www.jonathanpoland.com/wp-content/uploads/2023/01/jp-logo.png December 15, 2022 December 15, 2022 Over Planning Over planning refers to the practice of spending excessive amounts of time planning without implementing any of the plans. This…