The only way to get more production from your current staff is raise your training standards. And, it’s estimated that 90% of workers will not look to improve their skills unless it’s apart of their job requirement. Make it apart of that requirement whether continuing education is necessary for your industry or not.
Thanks to the internet, it’s easier than ever to create a system of training to accompany the policies and procedures you want to implement into the business. Realize that it takes time, but if your company’s culture is well put together, employees will get better faster fostering an environment of skill progression.
Why Train? To get better results. Training boosts confidence, reduces turnover and thus saves money and time, and finally it helps drive sales and profit, which increases market value. It needs to be proactive and repetitive. Skills improve over time, but only with repeated training. Some employees will be more talented than others, just like most sports teams have top producers, organizations are the same way. It’s not the top level that matters, it’s the median standard across the company that creates higher levels of success.
- Material Covered
- Training Time
The more entertaining training can be, the better the end results. Again, this will be based around the kind of culture you have, but it is super important if you plan to compete and win. Think of it in terms of sports. An NFL team that doesn’t train will not do well on Sunday against a team that does.
- Group Discussion
- Outside Speakers
- Role Playing
- Hot Seats
- Case Studies
The bottom line: There is a lot of great training tools available (even free videos on YouTube), but remember to benchmark the results by taking actions. Training should create a cohesive organization where everyone (okay, almost everyone) is on the same page.