Performance Problems

Performance Problems

Performance Problems Jonathan Poland

Performance problems are issues that arise in the workplace due to the inadequate or poor performance of an individual. These problems can be caused by a variety of factors, including an individual’s skill level, work ethic, or ability to work effectively with others. When performance problems are identified, it is typically necessary for management to take action in order to address the issue and improve the individual’s performance. This may involve implementing a performance improvement plan, taking disciplinary action, or even dismissing the individual if the problems cannot be resolved.

When assessing performance problems, it is important to consider the recent contributions of the individual in question and the nature of their role. For example, a salesperson who takes long lunch breaks might not be a problem if they are consistently meeting or exceeding their sales targets and fulfilling the other responsibilities of their role. On the other hand, if the same salesperson is consistently failing to meet their sales targets and is not following up with customers or performing other essential duties, this could be a performance problem that requires management intervention.

Overall, performance problems can be disruptive and damaging to an organization if they are not addressed in a timely and effective manner. By regularly monitoring employee performance and taking appropriate action when problems arise, organizations can maintain high standards of performance and contribute to the overall success of the team or organization.

The following are illustrative examples of performance problems.

  • Absenteeism
  • Authoritarianism
  • Avoids Accountability / Responsibility
  • Avoids Work / Action Items
  • Breaks Law
  • Brings Personal Problems to Work
  • Brings Politics / Ideology To Work
  • Bypasses Process & Procedures
  • Client Dissatisfaction
  • Compliance Violations
  • Defeatism
  • Derails Projects
  • Disconnect From Performance Reality (low performer demands constant recognition)
  • Discrimination & Biases
  • Dishonest
  • Disrespectful
  • Exceeds Authority
  • Excessive Breaks / Socializing
  • Extended Period of Generally Low Performance
  • Fails to Follow Direction
  • Failure to Achieve Objectives
  • Failure to Make Proper Notifications (e.g. for sick day)
  • Harassment
  • Health & Safety Hazards
  • Hostile to Customers
  • Hostile to Management
  • Hostile to Peers
  • Ignores Workplace Health & Safety Practices
  • Inaccurate
  • Inappropriate Communication (e.g. emails entire company about personal opinions)
  • Incivility
  • Information Security Lapses
  • Insubordination Intimidation
  • Lack of Candor
  • Lacks Objectivity
  • Lateness
  • Low Throughput
  • Malicious Compliance
  • Misses Deadlines
  • Misuse of Funds
  • Misuse of Time
  • Moody, Irritable or Overly Emotional
  • Negative Office Politics
  • Outrageous Behavior at Any Time that Damages Reputation of Employer
  • Overly Passive
  • Overreaction to Criticism
  • Passive Aggressive Behavior
  • Poor Attention to Detail
  • Poor Budget Control
  • Poor Listening Habits
  • Poor Work Quality
  • Resistance to Change
  • Resistance to Policy
  • Sabotage
  • Sidelines Management
  • Sidelines Stakeholders
  • Stakeholder Dissatisfaction
  • Submits Inaccurate Accusations
  • Substance Abuse
  • Subverts Internal Controls
  • Unauthorized Public Disclosures (violates policy or contract)
  • Unavailable During Core Working Hours
  • Unethical Behavior
  • Unprofessional Behavior
  • Unreasonable Complaints & Resentments
  • Wasted Resources / Cost
  • Workplace Bullying
Quantum Computing Jonathan Poland

Quantum Computing

Quantum computing is a fascinating and rapidly evolving field that seeks to harness the principles of quantum mechanics to perform…

Data Infrastructure Jonathan Poland

Data Infrastructure

Data infrastructure refers to the hardware, software, and network resources that support the collection, storage, processing, and analysis of data.…

Calculated Risk Jonathan Poland

Calculated Risk

Calculated risk is an essential concept in the field of risk management. It refers to the process of carefully assessing…

Schedule Risk Jonathan Poland

Schedule Risk

Schedule risk refers to the risk that a strategy, project, or task will take longer than expected to complete. A…

Dismissing Employees Jonathan Poland

Dismissing Employees

Letting go (aka firing) employees is a difficult and sensitive task, and it’s important to handle it with care and…

What is Throughput? Jonathan Poland

What is Throughput?

Throughput is a term used in business and engineering to refer to the rate at which a system or process…

Lifecycle Cost Analysis Jonathan Poland

Lifecycle Cost Analysis

Lifecycle cost analysis is a tool used to evaluate the total cost of owning and operating a product, system, or…

Prospecting Jonathan Poland

Prospecting

Sales prospecting is the process of identifying and researching potential customers for a business’s products or services. This typically involves…

Good Customer Service Jonathan Poland

Good Customer Service

Good customer service is a service experience that goes above and beyond to meet the needs and expectations of customers,…

Learn More

User Story Jonathan Poland

User Story

A user story is a concise description of a specific expectation or need that a user has for a product,…

Growth Strategy Jonathan Poland

Growth Strategy

A growth strategy is a plan to increase or improve some KPI, like revenue, profit, subscribers, etc.

Comparative Risk Jonathan Poland

Comparative Risk

Comparative risk is a method of evaluating and comparing the potential impacts and likelihood of different risks. It is used…

Design Quality Jonathan Poland

Design Quality

Design quality refers to the value that a design holds for customers. It is a critical factor in the success…

Technological Change Jonathan Poland

Technological Change

Technological change refers to the development and adoption of new technologies and the ways in which they transform society and…

Asset Based Lending Jonathan Poland

Asset Based Lending

Asset-based lending (ABL) is a type of business financing in which a loan or line of credit is secured by…

Specifications Jonathan Poland

Specifications

A specification is a detailed description of the requirements or procedures that are necessary to implement or carry out a…

The Fundamentals of Business Mastery Jonathan Poland

The Fundamentals of Business Mastery

Overview Business comes down to just two areas: investments and deliverables. Leaders make investments in people, products that are delivered…

Economic Efficiency Jonathan Poland

Economic Efficiency

Economic efficiency refers to the ability of an economy to produce the maximum possible value using its available resources, such…