Business Services

Business Services

Business Services Jonathan Poland

Business services are a type of service that is primarily provided to businesses and organizations, rather than to individual consumers. These services are typically intangible, meaning that they do not have a physical form, but rather consist of expertise, knowledge, or other intangible resources. The business services industry is a large and diverse sector, comprising a wide range of companies and organizations that offer a wide range of services to businesses and other organizations. Business services are typically provided through a business model in which the service provider is paid for the value that it provides to its customers.

Computing
Computing services such as a cloud infrastructure platform.

Networks & Communications
Telecommunications such as an internet connection.

Management
Management services such as a facility management service.

Software
Software services such as a cloud-based sales automation platform.

Professional Services
Professional services such as legal or financial advice.

Consulting
Work as a service. For example, an IT consultant who develops software for a firm based on a contract.

Training
Training services such as onsite defensive computing training.

Finance
Financial services such as a bond issuance.

Insurance
Insurance services for businesses such as workers compensation insurance.

Travel
Business travel such as a business class flight.

Events
Event services such as an industry conference.

Food
Food services that target business customers such as a catering service.

Marketing
Marketing services including advertising, promotion and sales outsourcing.

Research
Research such as competitive intelligence.

Media
Media services such as video production for a corporate message.

Distribution
Distribution services such as an import/export service in a foreign market.

Supply
Supply related services such as a business-to-business ecommerce site for ordering office supplies.

Printing & Prototyping
Production of small runs of things such as a product prototype.

Production
Production services such as a contract manufacturer.

Engineering
Engineering services such as a firm that tests electronics products for standards compliance.

Design
Design services such as a graphics design firm that produces logos, signs, packaging, publications and web graphics for business customers.

Utilities
Utility services such as a solar panel installer that charges commercial customers based on power consumption.

Real Estate
Real estate services such as office and retail space.

Quality of Life
Services related to employee quality of life such as medical, daycare and fitness services.

Logistics
Logistics services such as a warehouse or transportation service.

Waste Management
Waste management such as recycling of cardboard.

Boss Archetypes Jonathan Poland

Boss Archetypes

A boss is a person who manages and oversees the work of an organization, department, or team. The term “boss”…

Customer Preferences Jonathan Poland

Customer Preferences

Customer preferences are the specific desires, likes, dislikes, and motivations that influence a customer’s purchasing decisions. These preferences complement customer…

Marketing Experimentation Jonathan Poland

Marketing Experimentation

Marketing experimentation involves making changes to various aspects of a company’s marketing efforts, such as its products, prices, promotional strategies,…

Media Infrastructure Jonathan Poland

Media Infrastructure

Media infrastructure refers to the technologies, services, facilities, and outlets that are essential for the communication of information, opinions, and…

Calculated Risk Jonathan Poland

Calculated Risk

Calculated risk is an essential concept in the field of risk management. It refers to the process of carefully assessing…

Sales and Operations Planning Jonathan Poland

Sales and Operations Planning

Sales and operations planning (S&OP) is a process used by companies to effectively align their sales plans with their operational…

Algorithmic Accountability Jonathan Poland

Algorithmic Accountability

Algorithmic accountability is the concept of holding algorithms and the organizations that use them accountable for the decisions they make…

Brand Implementation Jonathan Poland

Brand Implementation

Brand implementation involves the use of project management techniques to plan and execute brand strategy. It is the practical application…

Product 101 Jonathan Poland

Product 101

A product is an item that is offered for sale. It can be a tangible good, such as a car…

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User Story Jonathan Poland

User Story

A user story is a concise description of a specific expectation or need that a user has for a product,…

What Is Innovation Capital? Jonathan Poland

What Is Innovation Capital?

Innovation capital is a form of intellectual capital that refers to the resources and processes that an organization uses to…

Price Sensitivity Jonathan Poland

Price Sensitivity

Price sensitivity is a measure of how much the demand for a product or service decreases as the price increases.…

Thought Process Jonathan Poland

Thought Process

Thought is the mental process of perceiving, organizing, and interpreting information. It is the foundation of all higher cognitive functions,…

Collective Intelligence Jonathan Poland

Collective Intelligence

Collective intelligence refers to the ability of a group to solve problems, make decisions, and generate new ideas more effectively…

Infrastructure Risk Jonathan Poland

Infrastructure Risk

Infrastructure risk refers to the potential negative consequences that a business may face as a result of failures in core…

Elastic Demand Jonathan Poland

Elastic Demand

Elastic demand is a term used in economics to describe the responsiveness of the quantity of a good or service…

Algorithms Jonathan Poland

Algorithms

An algorithm is a set of instructions or rules that are followed to solve a problem or accomplish a task.…

The World’s Biggest Customer 150 150 Jonathan Poland

The World’s Biggest Customer

the U.S. government is the world’s biggest customer, spending over $6 trillion annually on goods and services. Here are some…