Business Services

Business Services

Business Services Jonathan Poland

Business services are a type of service that is primarily provided to businesses and organizations, rather than to individual consumers. These services are typically intangible, meaning that they do not have a physical form, but rather consist of expertise, knowledge, or other intangible resources. The business services industry is a large and diverse sector, comprising a wide range of companies and organizations that offer a wide range of services to businesses and other organizations. Business services are typically provided through a business model in which the service provider is paid for the value that it provides to its customers.

Computing
Computing services such as a cloud infrastructure platform.

Networks & Communications
Telecommunications such as an internet connection.

Management
Management services such as a facility management service.

Software
Software services such as a cloud-based sales automation platform.

Professional Services
Professional services such as legal or financial advice.

Consulting
Work as a service. For example, an IT consultant who develops software for a firm based on a contract.

Training
Training services such as onsite defensive computing training.

Finance
Financial services such as a bond issuance.

Insurance
Insurance services for businesses such as workers compensation insurance.

Travel
Business travel such as a business class flight.

Events
Event services such as an industry conference.

Food
Food services that target business customers such as a catering service.

Marketing
Marketing services including advertising, promotion and sales outsourcing.

Research
Research such as competitive intelligence.

Media
Media services such as video production for a corporate message.

Distribution
Distribution services such as an import/export service in a foreign market.

Supply
Supply related services such as a business-to-business ecommerce site for ordering office supplies.

Printing & Prototyping
Production of small runs of things such as a product prototype.

Production
Production services such as a contract manufacturer.

Engineering
Engineering services such as a firm that tests electronics products for standards compliance.

Design
Design services such as a graphics design firm that produces logos, signs, packaging, publications and web graphics for business customers.

Utilities
Utility services such as a solar panel installer that charges commercial customers based on power consumption.

Real Estate
Real estate services such as office and retail space.

Quality of Life
Services related to employee quality of life such as medical, daycare and fitness services.

Logistics
Logistics services such as a warehouse or transportation service.

Waste Management
Waste management such as recycling of cardboard.

What is Alpha? Jonathan Poland

What is Alpha?

Alpha is typically used in finance to demonstrate the risk-adjusted measure of how an investment performs in comparison to the…

Service Quality Jonathan Poland

Service Quality

Service Quality is determined by the value it holds for customers. This value can vary from person to person and…

Data Infrastructure Jonathan Poland

Data Infrastructure

Data infrastructure refers to the hardware, software, and network resources that support the collection, storage, processing, and analysis of data.…

Influence Jonathan Poland

Influence

Influence is the ability to have an impact on the thoughts, behaviors, and values of an individual. It can involve…

Domain Knowledge Jonathan Poland

Domain Knowledge

Domain knowledge refers to a person’s understanding, ability, and information about a specific subject or area. It is often associated…

Integration Risk Jonathan Poland

Integration Risk

Integration risk is a type of risk that arises when two or more entities, such as businesses, systems, or processes,…

Over-positioning Jonathan Poland

Over-positioning

Over-positioning refers to the practice of positioning a brand in a way that is too narrow or limited, potentially limiting…

Product Transparency Jonathan Poland

Product Transparency

Product transparency refers to the practice of providing extensive information about products and services, including their ingredients, production methods, and…

Proof of Concept Jonathan Poland

Proof of Concept

A proof of concept (POC) is a demonstration that a certain idea or solution is feasible and likely to be…

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Payback Theory Jonathan Poland

Payback Theory

Let’s say you live in a town with two bakeries for sale at $1 million each. Both offer similar products…

What is Fractional Reserve Banking? Jonathan Poland

What is Fractional Reserve Banking?

Fractional-reserve banking is a system in which banks are only required to hold a fraction of the deposits they receive…

Risk Estimates Jonathan Poland

Risk Estimates

Risk estimates are predictions or projections of the likelihood and potential consequences of risks. They are used to inform risk…

What is Jevons Effect? Jonathan Poland

What is Jevons Effect?

Jevons paradox, also known as the Jevons effect, is a phenomenon in which an increase in the efficiency of resource…

Substitution Pricing Jonathan Poland

Substitution Pricing

A substitution price is the price at which a customer will choose to switch to a different product or service…

Nudge Theory Jonathan Poland

Nudge Theory

Nudge theory is the idea that subtle suggestions, choices, and positive reinforcement can be more effective than commands, rules, and…

Customer Need Examples Jonathan Poland

Customer Need Examples

Customer needs refer to the specific desires or requirements that a customer has for a product or service. These needs…

Travel Expenses Jonathan Poland

Travel Expenses

Travel expenses refer to the costs associated with traveling for business purposes. This can include expenses such as airfare, hotel…

Customer Needs Anlaysis Jonathan Poland

Customer Needs Anlaysis

Customer needs analysis is the process of identifying and understanding the needs and wants of customers in order to develop…