Organizational Culture

Organizational Culture

Organizational Culture Jonathan Poland

Organizational culture refers to the shared beliefs, values, customs, behaviors, and symbols that characterize an organization and differentiate it from others. It is the foundation upon which an organization is built and shapes the way in which it operates and interacts with stakeholders. Organizational culture can be a source of competitive advantage or disadvantage, depending on how it aligns with the needs and expectations of customers and employees. A positive and cohesive culture can foster collaboration, innovation, and customer satisfaction, while a negative or misaligned culture can undermine productivity and morale. Therefore, it is important for organizations to actively cultivate and manage their culture to ensure that it supports their business goals and objectives. The following are common techniques and considerations that can be used to develop or change an organizational culture.

Leadership
The manner and method of getting people moving in the same direction.

  • Heliotropic Effect
  • Humble Leadership
  • Influencing
  • Leadership Challenges
  • Leadership Style
  • Management By Absence
  • Management By Walking Around
  • Nudge Theory
  • Prioritization
  • Shadow Of The Leader
  • Storytelling
  • Strong Culture

Structure
The basic architecture of the organization.

  • Authority
  • Bureaucracy
  • Business Principles
  • Capability Management
  • Corporate Governance
  • Decision Making
  • Goal Setting
  • Management
  • Matrix Management
  • Organizational Capital
  • Organizational Complexity
  • Organizing Principle
  • Performance Management
  • Satellite Office
  • Self-Organizing Team
  • Team Culture

Strategy & Identity
Shared purpose, mission, identity and direction.

  • Corporate Identity
  • Corporate Image
  • Corporate Narcissism
  • Digital Maturity
  • Epic Meaning
  • Ethics
  • Internal Branding
  • Mission
  • Organizational Resilience
  • Situational Awareness
  • Strategic Planning
  • Strategic Thinking
  • Vision

Change
Openness and aggressiveness of change. Some organizations are unable to change due to resistance driven by fierce defense of the status quo.

  • Bias For Action
  • Change Fatigue
  • Reactance
  • Resistance To Change
  • Trained Incapacity

Knowledge
How information is created, shared and used.

  • Anti-Information
  • Corporate Memory
  • Dispersed Knowledge
  • Knowledge Loss
  • Knowledge Waste
  • Lessons Learned
  • Types of Knowledge

Creativity & Innovation
Experimentation and pursuit of brave ideas to create industries and make existing products irrelevant.

  • Catfish Management
  • Creativity Of Constraints
  • Divergent Thinking
  • Fail Well
  • Failing Upwards
  • Greenfield
  • Innovation Principles
  • Preserving Ambiguity

Motivation
What drives your team.

  • Curiosity Drive
  • Fear Of Missing Out
  • Internalization
  • Intrinsic Motivation
  • Locus Of Control
  • Morale
  • Motivated Reasoning
  • Peak Experiences
  • Pull
  • Push
  • Work Ethic

Norms & Expectations
Norms of office politics and productivity.

  • Culture Fit
  • Culture Of Fear
  • Employee Behavior
  • Employee Expectations
  • Ethical Climate
  • Failure Is Not An Option
  • Flow
  • Genchi Genbutsu
  • Groupthink
  • Internal Environment
  • Malicious Compliance
  • Negative Selection
  • Petty Authority
  • Political Correctness
  • Professional Conduct
  • Professionalism
  • Red Tape
  • Social Proof
  • Teamwork
  • Tolerance For Disagreement
  • Unspoken Rule

Happiness & Fulfillment
The extent to which employees feel their career has meaning and that it contributes to their quality of life.

  • Boreout
  • Cosmopolitanism
  • Disability Etiquette
  • Employee Dissatisfaction
  • Happiness Index
  • Hygiene Factors
  • Peak Experiences
  • Quality Of Life
  • Work-Life Balance
  • Working Conditions
Marketing Theories Jonathan Poland

Marketing Theories

Marketing is the process of identifying customer needs and developing strategies to meet those needs. This involves conducting market research,…

Distribution Jonathan Poland

Distribution

Distribution is the process of making a product or service available for use or consumption by consumers or businesses. It…

Cost Effectiveness Jonathan Poland

Cost Effectiveness

Cost effectiveness is the measure of the relationship between the costs and outcomes of a program, project, or intervention. It…

Marketing Experimentation Jonathan Poland

Marketing Experimentation

Marketing experimentation involves making changes to various aspects of a company’s marketing efforts, such as its products, prices, promotional strategies,…

Solution Selling Jonathan Poland

Solution Selling

Solution selling is a type of sales approach that focuses on offering customers a tailored solution to their problems, rather…

Customer Experience 101 Jonathan Poland

Customer Experience 101

Customer experience (CX) refers to the overall experience that a customer has with a company or brand, from their initial…

Sales Objections Jonathan Poland

Sales Objections

A sales objection is a concern or hesitation that a customer has about making a purchase. Identifying and addressing these…

Business Ethics Jonathan Poland

Business Ethics

Business ethics refer to the principles and values that guide the behavior of individuals and organizations in the business world.…

Generic Drug Manufacturers Jonathan Poland

Generic Drug Manufacturers

The generic drug industry is a sector of the pharmaceutical industry that focuses on the development, production, and marketing of…

Learn More

Channel Structure Jonathan Poland

Channel Structure

Market penetration is the percentage of a target market that purchased a company’s product or service over a period of time.

Request for Proposal Jonathan Poland

Request for Proposal

An RFP (request for proposal) is a document that asks suppliers to provide a detailed proposal for a supply contract.…

Research Skills Jonathan Poland

Research Skills

Research skills are abilities that enable individuals to effectively investigate, analyze, and communicate knowledge. These skills are essential for success…

Employability Jonathan Poland

Employability

Employability refers to the value that an employee brings to an employer. It is the collection of attributes, skills, and…

Veblen Goods Jonathan Poland

Veblen Goods

Veblen goods are a type of consumer good that is perceived as being more valuable or desirable because of its…

Change Management Jonathan Poland

Change Management

Change management is the process of planning and implementing changes within an organization. It involves analyzing the current state of…

Early Adopters Jonathan Poland

Early Adopters

Early adopters are individuals who quickly adopt an innovation. Marketing and selling innovative products can be challenging as it may…

Fair Competition Jonathan Poland

Fair Competition

Fair competition refers to competition between businesses that is open and equitable, allowing all participants to compete on an equal…

Solution Selling Jonathan Poland

Solution Selling

Solution selling is a type of sales approach that focuses on offering customers a tailored solution to their problems, rather…