Business Services

Business Services

Business Services Jonathan Poland

Business services are a type of service that is primarily provided to businesses and organizations, rather than to individual consumers. These services are typically intangible, meaning that they do not have a physical form, but rather consist of expertise, knowledge, or other intangible resources. The business services industry is a large and diverse sector, comprising a wide range of companies and organizations that offer a wide range of services to businesses and other organizations. Business services are typically provided through a business model in which the service provider is paid for the value that it provides to its customers.

Computing
Computing services such as a cloud infrastructure platform.

Networks & Communications
Telecommunications such as an internet connection.

Management
Management services such as a facility management service.

Software
Software services such as a cloud-based sales automation platform.

Professional Services
Professional services such as legal or financial advice.

Consulting
Work as a service. For example, an IT consultant who develops software for a firm based on a contract.

Training
Training services such as onsite defensive computing training.

Finance
Financial services such as a bond issuance.

Insurance
Insurance services for businesses such as workers compensation insurance.

Travel
Business travel such as a business class flight.

Events
Event services such as an industry conference.

Food
Food services that target business customers such as a catering service.

Marketing
Marketing services including advertising, promotion and sales outsourcing.

Research
Research such as competitive intelligence.

Media
Media services such as video production for a corporate message.

Distribution
Distribution services such as an import/export service in a foreign market.

Supply
Supply related services such as a business-to-business ecommerce site for ordering office supplies.

Printing & Prototyping
Production of small runs of things such as a product prototype.

Production
Production services such as a contract manufacturer.

Engineering
Engineering services such as a firm that tests electronics products for standards compliance.

Design
Design services such as a graphics design firm that produces logos, signs, packaging, publications and web graphics for business customers.

Utilities
Utility services such as a solar panel installer that charges commercial customers based on power consumption.

Real Estate
Real estate services such as office and retail space.

Quality of Life
Services related to employee quality of life such as medical, daycare and fitness services.

Logistics
Logistics services such as a warehouse or transportation service.

Waste Management
Waste management such as recycling of cardboard.

Communication Channels Jonathan Poland

Communication Channels

A communication channel refers to the various means of transmitting information and messages between individuals or organizations. There are many…

Brand Quality Jonathan Poland

Brand Quality

Brand quality is the perception of the level of excellence that a brand achieves in the eyes of its customers.…

What is Dumping? Jonathan Poland

What is Dumping?

Dumping refers to the act of selling a product or service in a foreign market at a lower price than…

What is a Flagship? Jonathan Poland

What is a Flagship?

A flagship is a product or service that represents the best a company has to offer and is intended to…

Investor Relations Jonathan Poland

Investor Relations

Investor relations (IR) is the process of managing the relationship between a company and its investors. This includes communicating with…

Employee Development Jonathan Poland

Employee Development

Employee development is the process of providing employees with learning and experience opportunities that support their career aspirations and the…

What is a Capitalist? Jonathan Poland

What is a Capitalist?

A capitalist is an individual who supports or practices capitalism, which is an economic system based on the principles of…

Stakeholders Jonathan Poland

Stakeholders

Stakeholders are individuals or groups who have an interest or concern in something, especially a business. For example, in a…

What is Genchi Genbutsu? Jonathan Poland

What is Genchi Genbutsu?

Genchi Genbutsu is a Japanese term that refers to the practice of going to the source or the root of…

Learn More

Agile Change Management Jonathan Poland

Agile Change Management

Agile change management is the practice of leading continuous delivery processes in which changes are shipped within weeks. This approach…

Brand Equity Jonathan Poland

Brand Equity

Brand equity refers to the value that a brand adds to a product or service. It is the positive perception…

Cottage Industry Jonathan Poland

Cottage Industry

A cottage industry is a small-scale, home-based business or economic activity that is typically run by a single person or…

Media Infrastructure Jonathan Poland

Media Infrastructure

Media infrastructure refers to the technologies, services, facilities, and outlets that are essential for the communication of information, opinions, and…

Marketing Theories Jonathan Poland

Marketing Theories

Marketing is the process of identifying customer needs and developing strategies to meet those needs. This involves conducting market research,…

Decoy Effect Jonathan Poland

Decoy Effect

The decoy effect is a cognitive bias that occurs when people make choices based on the relative attractiveness of options.…

Experience Economy Jonathan Poland

Experience Economy

The concept of the experience economy suggests that companies can differentiate themselves and gain a competitive advantage by creating memorable…

Marketing Metrics Jonathan Poland

Marketing Metrics

Marketing metrics are a way to evaluate the success of marketing efforts at various levels, such as the organization, team,…

Production Jonathan Poland

Production

Production is the process of creating goods or services for the purpose of satisfying consumer demand. It involves a range…