Business Services

Business Services

Business Services Jonathan Poland

Business services are a type of service that is primarily provided to businesses and organizations, rather than to individual consumers. These services are typically intangible, meaning that they do not have a physical form, but rather consist of expertise, knowledge, or other intangible resources. The business services industry is a large and diverse sector, comprising a wide range of companies and organizations that offer a wide range of services to businesses and other organizations. Business services are typically provided through a business model in which the service provider is paid for the value that it provides to its customers.

Computing
Computing services such as a cloud infrastructure platform.

Networks & Communications
Telecommunications such as an internet connection.

Management
Management services such as a facility management service.

Software
Software services such as a cloud-based sales automation platform.

Professional Services
Professional services such as legal or financial advice.

Consulting
Work as a service. For example, an IT consultant who develops software for a firm based on a contract.

Training
Training services such as onsite defensive computing training.

Finance
Financial services such as a bond issuance.

Insurance
Insurance services for businesses such as workers compensation insurance.

Travel
Business travel such as a business class flight.

Events
Event services such as an industry conference.

Food
Food services that target business customers such as a catering service.

Marketing
Marketing services including advertising, promotion and sales outsourcing.

Research
Research such as competitive intelligence.

Media
Media services such as video production for a corporate message.

Distribution
Distribution services such as an import/export service in a foreign market.

Supply
Supply related services such as a business-to-business ecommerce site for ordering office supplies.

Printing & Prototyping
Production of small runs of things such as a product prototype.

Production
Production services such as a contract manufacturer.

Engineering
Engineering services such as a firm that tests electronics products for standards compliance.

Design
Design services such as a graphics design firm that produces logos, signs, packaging, publications and web graphics for business customers.

Utilities
Utility services such as a solar panel installer that charges commercial customers based on power consumption.

Real Estate
Real estate services such as office and retail space.

Quality of Life
Services related to employee quality of life such as medical, daycare and fitness services.

Logistics
Logistics services such as a warehouse or transportation service.

Waste Management
Waste management such as recycling of cardboard.

Marketing Experimentation Jonathan Poland

Marketing Experimentation

Marketing experimentation involves making changes to various aspects of a company’s marketing efforts, such as its products, prices, promotional strategies,…

Business Strategy Examples Jonathan Poland

Business Strategy Examples

A business strategy refers to a long-term plan that outlines the future direction of a company and how it will…

Service Quality Jonathan Poland

Service Quality

Service Quality is determined by the value it holds for customers. This value can vary from person to person and…

Product Analysis Jonathan Poland

Product Analysis

Product analysis is the process of evaluating a product for the purpose of product development, review, or purchasing. This evaluation…

Needs Identification Jonathan Poland

Needs Identification

Needs identification is the process of discovering and understanding a customer’s needs, constraints, pain points, and motivations. This is a…

Performance Problems Jonathan Poland

Performance Problems

Performance problems are issues that arise in the workplace due to the inadequate or poor performance of an individual. These…

What is Jevons Effect? Jonathan Poland

What is Jevons Effect?

Jevons paradox, also known as the Jevons effect, is a phenomenon in which an increase in the efficiency of resource…

Strategic Risk Jonathan Poland

Strategic Risk

Strategy risk refers to the potential for losses resulting from the implementation of a particular strategy. All strategies carry some…

Operations Planning Jonathan Poland

Operations Planning

Operations planning involves identifying and implementing strategies and tactics to optimize the core processes and practices that enable a business…

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Production Jonathan Poland

Production

Production is the process of creating goods or services for the purpose of satisfying consumer demand. It involves a range…

What is a Persona? Jonathan Poland

What is a Persona?

Personas are fictional characters that businesses use to represent and model the characteristics, goals, needs, behaviors, and emotions of their…

Target Market Jonathan Poland

Target Market

A target market is a specific group of consumers that a business aims to sell its products or services to.…

Operations Security Jonathan Poland

Operations Security

Operations security, also known as “opsec,” is the practice of protecting sensitive information in the context of day-to-day business activities.…

Customer Need Examples Jonathan Poland

Customer Need Examples

Customer needs refer to the specific desires or requirements that a customer has for a product or service. These needs…

Inventory 150 150 Jonathan Poland

Inventory

Understanding inventory is crucial for the successful operation of many businesses. Inventory is a broad area with many facets, and…

Organizational Structure Jonathan Poland

Organizational Structure

Organizational structure refers to the formal systems that define how an organization is governed, directed, operated, and controlled. It is…

Scaling 101 Jonathan Poland

Scaling 101

Scaling is the process of increasing the size, scope, or reach of a business, product, or service. This can involve…

Real Estate Investing Jonathan Poland

Real Estate Investing

Real estate investing refers to the process of buying, owning, managing, and selling real estate properties for the purpose of…