Stakeholders

Stakeholders

Stakeholders Jonathan Poland

Stakeholders are individuals or groups who have an interest or concern in something, especially a business. For example, in a corporation, stakeholders might include shareholders, employees, customers, and suppliers. The concept of stakeholders is important because it recognizes that a business has responsibilities not just to its shareholders, but also to other groups who are affected by its actions.

Investors
The owners of a business. Investors typically have a right to accurate and timely information such as regular financial statements. They may also have the right to approve or reject major decisions such as mergers & acquisitions.

Creditors
The creditors of a business typically have rights such as access to accurate and timely financial information.

Communities
The communities that are impacted by your business. For example, your impact on the quality of life, environment and economy of a city.

Trade Unions
Trade unions may be informed and consulted about things such as worker safety.

Employees
Employees and other individual contributors to your organization.

Governments
Government agencies such as regulatory bodies and taxation authorities.

Partners
Partners such as suppliers and distribution partners.

Customers
Customers who depend on your products and services.

Internal Stakeholders
Internal stakeholders are stakeholders by virtual of their role in your organization. For example, your board of directors, executive managers, auditors, business units, internal customers, operations teams, subject matter experts and users.

Corporate Reputation Jonathan Poland

Corporate Reputation

Corporate reputation refers to the collective perceptions or attitudes that various stakeholders, such as communities, customers, employees, partners, and regulators,…

Loss Leader Jonathan Poland

Loss Leader

A loss leader is a product or service that is sold at a price below its cost in order to…

Risk Estimates Jonathan Poland

Risk Estimates

Risk estimates are predictions or projections of the likelihood and potential consequences of risks. They are used to inform risk…

Upselling Jonathan Poland

Upselling

Upselling is a sales technique that involves encouraging customers to purchase higher-priced, add-ons, or upgraded versions of products or services…

Compliance Testing Jonathan Poland

Compliance Testing

Compliance testing is the process of evaluating an organization’s compliance with laws, regulations, and other standards to ensure that it…

Structural Capital Jonathan Poland

Structural Capital

Structural capital is one of the three primary components of intellectual capital, and consists of the supportive infrastructure, processes, and…

Competitive Advantage Jonathan Poland

Competitive Advantage

Competitive advantage refers to the unique advantages that a firm possesses over its competitors. In a highly competitive industry, firms…

Technical Requirements Jonathan Poland

Technical Requirements

Technical requirements are specifications for a technology such as a system or application. It is common to define technical requirements…

Market Risk Jonathan Poland

Market Risk

Market risk is the possibility that the value of an investment will decline due to changes in market conditions. This…

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Implementation Jonathan Poland

Implementation

Implementation is the process of putting a plan or idea into action. In a business context, implementation refers to the…

Continuous Production Jonathan Poland

Continuous Production

Continuous production is a method of manufacturing in which materials and parts are continuously processed and kept in motion or…

Product Transparency Jonathan Poland

Product Transparency

Product transparency refers to the practice of providing extensive information about products and services, including their ingredients, production methods, and…

What is Force Majeure? Jonathan Poland

What is Force Majeure?

Force majeure refers to circumstances beyond the control of a party that prevent them from fulfilling their obligations under a…

Trademarks Jonathan Poland

Trademarks

Trademarks are used to identify and distinguish goods and services from those of others in the marketplace. Here’s what can…

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Research Skills

Research skills are abilities that enable individuals to effectively investigate, analyze, and communicate knowledge. These skills are essential for success…

Sales Development Jonathan Poland

Sales Development

Sales development is a crucial part of the sales process that involves identifying potential buyers and developing qualified leads. This…

Perfect Competition Jonathan Poland

Perfect Competition

Perfect competition is a theoretical market structure in which a large number of buyers and sellers participate and no single…

Bliss Point Jonathan Poland

Bliss Point

The concept of a “bliss point” refers to the amount of consumption of a particular good or service that maximizes…