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operations

Technology 101

Technology is an important component of every business, constantly reshaping entire industries.…

Operational Efficiency

Operational efficiency can be defined as the ratio between the inputs to run a business and the output gained from the business. It is primarily a metric that measures the efficiency of profit earned as a function of operating costs.

Vertical Integration

Vertical integration is when a single company owns multiple levels or all of its supply chain.

Growth Strategy

A growth strategy is a plan to increase or improve some KPI, like revenue, profit, subscribers, etc.

Strategy 101

Business strategy is the set of actions and decisions that a business…

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Customer Need Examples Jonathan Poland

Customer Need Examples

Customer needs refer to the specific desires or requirements that a customer…

Performance Risk Jonathan Poland

Performance Risk

Performance risk refers to the potential negative consequences that a business may…

Change Strategy Jonathan Poland

Change Strategy

Change strategy is the process of planning and implementing change within an…

Variable Expenses Jonathan Poland

Variable Expenses

Variable expenses are expenses that can fluctuate over time, making them more…

Customer Retention Jonathan Poland

Customer Retention

Customer retention is the practice of reducing the loss of customers to…

Infrastructure Risk Jonathan Poland

Infrastructure Risk

Infrastructure risk refers to the potential negative consequences that a business may…

Aftermarket Jonathan Poland

Aftermarket

The aftermarket refers to the market for products and services that are…

Cultural Norms Jonathan Poland

Cultural Norms

A cultural norm is a shared belief or behavior that is considered…

Product Benefits Jonathan Poland

Product Benefits

A product benefit is the value that a customer derives from a…

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Over 1,000 posts on topics ranging from strategy to operations, innovation to finance, technology to risk and much more…

Local Marketing Jonathan Poland

Local Marketing

Local marketing refers to any marketing strategy that targets customers in a…

Value Added Reseller Jonathan Poland

Value Added Reseller

A value added reseller (VAR) is a company that buys products from…

Law of Demand Jonathan Poland

Law of Demand

The law of demand is a fundamental principle in economics that states…

Captive Market Jonathan Poland

Captive Market

A captive market is a market where a group of customers is…

Premiumization Jonathan Poland

Premiumization

Premiumization is the strategy of offering higher-quality products or services that consumers…

Business Process Reengineering Jonathan Poland

Business Process Reengineering

Business process reengineering, or BPR, involves examining and redesigning current business processes…

Long Tail Model Jonathan Poland

Long Tail Model

The long tail refers to a business model that allows a large…

Professional Skills Jonathan Poland

Professional Skills

Professional skills are a combination of talents, abilities, knowledge, and character traits…

Process Automation Jonathan Poland

Process Automation

Introduction: Process automation refers to the use of information systems to automate…