Selling Points

Selling Points

Selling Points Jonathan Poland

Selling points are the key features or benefits of a product that make it attractive to potential customers. These selling points are typically highlighted in marketing and product information, such as packaging, advertising, and online landing pages, to help customers understand why they should choose the product over its competitors. Ideally, selling points identify some unique advantage or value that the product offers that cannot be matched by its competition. Alternatively, they may associate the product with an idea, identity, emotion, or tradition that makes it stand out in the crowded and competitive market. By effectively communicating their selling points, organizations can increase the attractiveness of their product and improve their chances of making sales.

  • Ambition & Self-Fulfillment
  • Appeal to Authority
  • Appeal to Emotion
  • Appeal to Logic
  • Attention to Detail
  • Balance / Moderation
  • Bigness (e.g. bank with many branches)
  • Brand Culture (i.e. the social environment surrounding product)
  • Capabilities
  • Challenging the Status Quo
  • Comfort
  • Compatibility / Interoperability
  • Competence & Experience
  • Comprehensiveness
  • Consistency
  • Control (e.g. options and configurability)
  • Convenience
  • Countersignaling (i.e. self-criticism that communicates strength)
  • Craftsmanship
  • Culture
  • Customization / Personalization
  • Design Philosophy (e.g. minimalism)
  • Determination / Perseverance
  • Diligent Service
  • Doing Good
  • Down-to-Earth / Relaxed
  • Durability
  • Emotional Experiences
  • Epic Experience
  • Fair Terms
  • Family Friendly
  • Figure of Merit
  • Financial Results / Rewards / Benefits
  • Fit & Tailoring
  • Freedom & Flexibility
  • Freshness
  • Friendly Service
  • Fun
  • Functions & Features
  • Getting Things Done / Making Things Happen
  • Global Presence & Capabilities
  • Growth & Development
  • Guarantees
  • Health & Wellness
  • History / Heritage
  • Honesty
  • Human Attention (e.g. not automated)
  • Humble Beginnings (i.e. a success story)
  • Identity (e.g. school / team colors)
  • Imaginative
  • Independence / Thinking Different
  • Information & Data
  • Ingredients
  • Inventiveness / Cutting Edge Technology
  • Justice & Fairness
  • Know-how & Knowledge
  • Lifestyle
  • Local
  • Luxury
  • Maintainability
  • Market Share / Popularity
  • Materials
  • Natural
  • Nostalgic & Sentimentality
  • Novelty Optimism
  • Packaging Quality
  • Partnerships & Connections
  • People & Planet
  • Performance
  • Place of Manufacture / Design
  • Pragmatism
  • Price / Pricing Model
  • Productivity & Efficiency
  • Professionalism
  • Progressiveness / Changing the World
  • Quality of Life
  • Realism
  • Refinement & Mastery
  • Relatability (we’re just like you)
  • Relationships & Commitment
  • Reliability
  • Reputation & Legacy
  • Results
  • Reusability
  • Risk Reduction
  • Safety & Security
  • Scientific Prowess
  • Smallness (e.g. Family Business)
  • Social Connectedness
  • Social Environment
  • Social Proof
  • Social Status
  • Solving a Problem
  • Speed
  • Standards Compliance
  • Straightforward / Simple
  • Style & Aesthetics
  • Support Taste
  • Technical Prowess
  • Total Cost of Ownership
  • Toughness
  • Traditional / Old Fashioned
  • Treating Customer as Individual
  • Turnaround Time
  • Usability
  • Value For Price
  • Variety / Selection
  • Vision / Exciting Future

External Risk Jonathan Poland

External Risk

An external risk is a type of risk that is outside of your control and cannot be influenced or managed…

Lead Generation Jonathan Poland

Lead Generation

Lead generation is the process of identifying and attracting potential customers for a business. This is typically the first step…

Innovation Process Jonathan Poland

Innovation Process

Innovation refers to the process of making significant improvements by taking bold steps forward, rather than making incremental progress. This…

Bank Derivatives Jonathan Poland

Bank Derivatives

Bank derivatives are financial instruments whose value is derived from an underlying asset, index, or other financial instruments. They are…

Niche Market Jonathan Poland

Niche Market

A niche market is a small and specialized target market that is characterized by unique needs, preferences, and perceptions. These…

Risk Mitigation Jonathan Poland

Risk Mitigation

Risk mitigation is the process of identifying, analyzing, and taking steps to reduce or eliminate risks to an individual or…

Augmented Product Jonathan Poland

Augmented Product

An augmented product is a product that includes intangible benefits beyond the physical product itself. These intangible benefits may include…

Benchmarking Jonathan Poland

Benchmarking

Benchmarking is the process of comparing the performance of a business, product, or process against other businesses, products, or processes…

Sales Channels Jonathan Poland

Sales Channels

A sales channel is a way of selling products or services to customers. This can include direct sales, such as…

Learn More

What is the Snob Effect? Jonathan Poland

What is the Snob Effect?

The snob effect refers to the phenomenon of a brand losing its prestige and exclusivity as it becomes more widely…

What is a Trade Show? Jonathan Poland

What is a Trade Show?

A trade show is an industry-specific event where businesses in a particular sector showcase their products, services, and innovations to…

Cost of Capital Jonathan Poland

Cost of Capital

The cost of capital is the required rate of return that a company must earn on its investments in order…

Systematic Risk Jonathan Poland

Systematic Risk

Systemic risk is the risk that a problem in one part of the financial system will have broader impacts on…

Turnaround Management Jonathan Poland

Turnaround Management

Turnaround management is a specialized form of management that involves developing and implementing strategies and plans to rescue an organization…

Product Knowledge Jonathan Poland

Product Knowledge

Product knowledge refers to the ability to effectively communicate information and answer questions about a product or service. This knowledge…

Customer Convenience Jonathan Poland

Customer Convenience

Customer convenience refers to any aspect of the customer experience that makes it easier and more efficient for them. This…

SLED Contracts 150 150 Jonathan Poland

SLED Contracts

A SLED contract refers to a contract awarded by State, Local, and Education (SLED) government entities. These contracts involve the…

Active Silence Jonathan Poland

Active Silence

Active silence is the intentional and strategic use of silence in communication. It involves the ability to listen attentively and…