Working Style

Working Style

Working Style Jonathan Poland

Working style refers to an individual’s preferred approach to performing their job and completing tasks. This can include factors such as the pace at which they work, their preferred method of communication, and their approach to problem-solving. Each person has their own unique working style, and it is important for organizations to take these differences into account in order to foster a productive and successful work environment.

Big picture thinking versus attention to detail.

  • Generalist: Thinks in first principles, challenges assumptions, systems thinking, design thinking, strategic thinking, dislikes repetition and seeks new challenges.
  • Specialist: Attention to detail, expert knowledge, diligent, able to remain productive with predicable work that isn’t necessarily challenging, accurate and precise.

Problem Solving
An employee’s fundamental approach to problem solving.

  • Proactive: Manages risks, pursues resilience and addresses the root cause of problems.
  • Reactive: Addresses the symptoms of problems, ignores risk and takes shortcuts that may be costly in future.

How an employee feels about change and risk taking.

  • Innovator: Seeks aggressive change, considers creative ideas and takes calculated risks.
  • Defender of the Status Quo: Seeks stability, values tradition, avoids risk, embraces conventional thinking, actively or passively resists change.

The amount of direction an employee requires to set goals, solve problems and make decisions.

  • Self-Directed: Shapes their role, finds work to do, sets goals, self-improves, handles problems, makes decisions, handles ambiguity, remains productive without direction, challenges the boss.
  • Follows Direction: Thrives in a command and control environment of clearly defined processes and procedures.

The degree to which an individual requires others to achieve productivity.

  • Collaborator: Views all work as social whereby talking is viewed as productive.
  • Independent: Most productive when thinking or concentrating on independent work.

Planning & Organization
The amount of planning and organization that goes into work.

  • Structured: Plans and organizes all work in advance. May plan for a long time before executing. Changes require more planning cycles.
  • Flexible: Delays decisions and planning to the last responsible moment, able to change direction quickly, work may be ad hoc.

The degree to which an individual can tolerate disagreement, criticism and debate.

  • Tolerance For Disagreement: High tolerance for disagreement, embraces creative tension, willing to challenge others and hold their ground, remains civil.
  • Conflict Avoiding: Avoids conflict and the seeks protection. Shapes work to avoid criticism as opposed to maximizing its value.

Leadership is the ability to get people moving towards a common purpose independently of your formal authority.

  • Leader: Influences and takes on political challenges to lead a way forward.
  • Follower: Avoids politics and craves the protection and stability provided by leaders.

A preference for acting quickly on every idea versus careful prioritization often motivated by a need to achieve work-life balance.

  • Bias For Action: Seeks turnaround time and productivity. Willing to sacrifice work-life balance to achieve goals.
  • Time Manager: Seeks productivity and work-life balance.
Learn More
Curiosity Drive Jonathan Poland

Curiosity Drive

Curiosity drive, or the desire to obtain new information, is a fundamental human motivation that drives learning and exploration. In…

Risk Tolerance Jonathan Poland

Risk Tolerance

A risk is the possibility of an adverse event occurring, while a trigger is the root cause of that event.…

Recruiting Jonathan Poland


Recruiting refers to the process of attracting, screening, and selecting qualified candidates for employment. This process is essential for any…

What is Complex Sales? Jonathan Poland

What is Complex Sales?

A complex sale is a type of sales process that involves multiple stakeholders, a high level of customization, and a…

Stakeholders Jonathan Poland


Stakeholders are individuals or groups who have an interest or concern in something, especially a business. For example, in a…

Penetration Pricing Jonathan Poland

Penetration Pricing

Penetration pricing is a pricing strategy in which a company initially sets a low price for its products or services…

Asset Based Lending Jonathan Poland

Asset Based Lending

Asset-based lending (ABL) is a type of business financing in which a loan or line of credit is secured by…

ERG Theory Jonathan Poland

ERG Theory

ERG theory is a motivational theory that was developed by Clayton Alderfer. It is an extension of Maslow’s hierarchy of…

Good Customer Service Jonathan Poland

Good Customer Service

Good customer service is a service experience that goes above and beyond to meet the needs and expectations of customers,…

Content Database

Search over 1,000 posts on topics across
business, finance, and capital markets.

Action Plan Jonathan Poland

Action Plan

An action plan is a detailed strategy that outlines the steps and resources needed to achieve a specific goal. It…

What is a Durable Product? Jonathan Poland

What is a Durable Product?

A durable product is a product that is designed to last for an extended period of time, typically several years…

Strategic Partnership Jonathan Poland

Strategic Partnership

A strategic partnership is a relationship between two or more organizations that is characterized by mutual cooperation and the sharing…

Pre-Sales Jonathan Poland


The term “pre-sales” can refer to a range of different things depending on the industry in which it is used.…

Federal Grants 150 150 Jonathan Poland

Federal Grants

The US government grant money is divided into a variety of categories, including: Social programs: These programs provide assistance to…

Flat Pricing Jonathan Poland

Flat Pricing

Flat pricing is a pricing strategy in which a fixed price is offered to all customers for a product or…

Product Requirements Jonathan Poland

Product Requirements

Product requirements refer to the documented expectations and specifications that outline the desired characteristics and features of a product or…

Marketing Communications Jonathan Poland

Marketing Communications

Marketing communications refers to the various forms of communication that are utilized in order to achieve marketing goals. These channels…

Data Infrastructure Jonathan Poland

Data Infrastructure

Data infrastructure refers to the hardware, software, and network resources that support the collection, storage, processing, and analysis of data.…