Team Objectives

Team Objectives

Team Objectives Jonathan Poland

Team objectives are specific goals that are established for a team in order to guide their work and track their progress. These objectives are typically linked to the overall goals of the organization and are used as part of the performance management process to evaluate the team’s performance. Team objectives can be related to a variety of factors, including productivity, quality of work, customer service, teamwork, and leadership.

Team objectives are typically reflected in the performance objectives of the team’s manager and members, as applicable. This means that the team’s goals are aligned with the individual goals of the team’s manager and members, and that everyone is working towards the same objectives. By establishing clear team objectives, organizations can ensure that their teams are working towards the same goals and are aligned with the overall goals of the organization. This can help to improve communication, collaboration, and overall performance within the team. The following are common types of team objectives.


Reducing a cost. For example, a train company that reduces the cost of train delays by managing platforms to help passengers board safely.


Efficiency is the output you get for a unit of input. For example, removing a bottleneck from a production line may increase output.

Labor Productivity

Labor productivity is the average revenue produced in an hour of work. Automation, tools and applications are typically designed to improve labor productivity. For example, software that reduces the time to create an architecture floor plan from 6 hours to 4 hours.


Increasing revenue. Teams that have a direct impact on sales typically focus on revenue objectives. For example, the sales targets of a sales or product management team.


Improving marketing metrics that are known to impact revenue such as brand awareness.


Data capture, processing and analysis goals. For example, an objective to develop 1000 qualified leads.

Cycle Time

Speeding up the cycle time of processes. For example, reducing the time to respond to customer inquires from 16 hours to 2 hours.


Improving the quality of products, services, processes or communications. For example, increasing the durability of a bicycle tire from 2,000 hours of use to 3,000 hours.


Managing risk. For example, reducing the risk of a data breach by encrypting data in storage.

Customer Service

Improving customer service with policies, procedures, training or organizational culture initiatives. Typically measured with customer satisfaction.

Customer Experience

Improving the end-to-end customer experience. For example, upgrading the decor of a restaurant. Typically measured with surveys and customer interviews.


Projects and initiatives may be measured as investments. For example, an investment in a new production line that is measured with return on investment or net present value.


Improving the employee experience. For example, transforming onboarding processes so that employees are all set up with everything they need the moment they first arrive. Measured with surveys and process efficiency metrics.

Environment & Communities

Reducing your impact on the environment and having a positive impact in the communities in which you operate. For example, replacing a toxic material with a harmless one.


Compliance to regulations and standards. Typically achieved by implementing controls and measured by achieving certification or by reducing non-compliances such as incidents.

Learn More…

Brand Objectives Jonathan Poland

Brand Objectives

Brand objectives refer to the specific goals that a brand is working…

Automation Jonathan Poland


Automation refers to the use of technology to perform tasks that were…

Win-Win Negotiation Jonathan Poland

Win-Win Negotiation

Win-win negotiation is a collaborative approach to negotiation that focuses on finding…

Job Titles Jonathan Poland

Job Titles

Job titles are brief labels that are used to describe the duties,…

Toxic Positivity Jonathan Poland

Toxic Positivity

Top-down and bottom-up are opposing approaches to thinking, analysis, design, decision-making, strategy,…

Upselling Jonathan Poland


Upselling is a sales technique that involves encouraging customers to purchase higher-priced,…

Management Levels Jonathan Poland

Management Levels

A management level is a layer of accountability and responsibility in an…

Competitive Markets Jonathan Poland

Competitive Markets

In a competitive market, multiple participants exchange value without any single entity…

Prospecting Jonathan Poland


Sales prospecting is the process of identifying and researching potential customers for…

Jonathan Poland © 2023

Search the Database

Over 1,000 posts on topics ranging from strategy to operations, innovation to finance, technology to risk and much more…

Sales Jonathan Poland


Sales is the process of establishing relationships with potential customers, discovering their…

Corporate Culture Jonathan Poland

Corporate Culture

Corporate culture refers to the values, beliefs, and behaviors that shape an…

Decision Automation Jonathan Poland

Decision Automation

Decision automation refers to the use of technology to automate the process…

Supply Chain 101 Jonathan Poland

Supply Chain 101

A supply chain is the network of organizations, people, activities, information, and…

Pricing Strategies Jonathan Poland

Pricing Strategies

Pricing strategy involves deciding on the right prices for a company’s products…

Research Design Jonathan Poland

Research Design

Research design is the overall plan or approach that a researcher follows…

Risk-Reward Ratio Jonathan Poland

Risk-Reward Ratio

The risk-reward ratio is a measure that compares the potential for losses…

Performance Risk Jonathan Poland

Performance Risk

Performance risk refers to the potential negative consequences that a business may…

Knowledge Transfer Jonathan Poland

Knowledge Transfer

Knowledge transfer is the process of transferring knowledge, skills, and information from…