product development

Modular Products

Modular Products Jonathan Poland

Modular products are products that are made up of standardized, interchangeable parts or modules that can be easily assembled and disassembled. These products are designed to be flexible and adaptable, and can be customized to meet the specific needs of different customers.

One of the main benefits of modular products is that they can be easily customized and upgraded. Because the modules are interchangeable, customers can add or remove different parts in order to tailor the product to their specific needs. This flexibility can be particularly useful in industries where products need to be constantly updated and improved, as modular products can be easily adapted to incorporate new features or technologies.

Modular products can also be more efficient to manufacture and distribute, as they can be made in smaller quantities and assembled on demand. This can reduce inventory costs and lead to shorter lead times for customers.

However, modular products can also present challenges for businesses, as they may require more complex supply chains and may require more training for employees who are responsible for assembling and disassembling the products.

In conclusion, modular products are products that are made up of standardized, interchangeable parts or modules that can be easily assembled and disassembled. These products offer the benefits of customization and upgradeability, as well as efficiency in manufacturing and distribution. However, they may also present challenges in terms of supply chain management and employee training. The following are illustrative examples of modular products.

Functionality
Modules that can be swapped to provide different types of functionality such as the lens on a camera.

Constraints
Modules that allow a product to fit into a set of constraints such as modular furniture designed to fit in almost any shape and size of space.

Creativity
Products that are meant to support creative processes such as play blocks.

Platforms
Allowing third parties to extend your products such as a game system that is open to game developers with interfaces such as game cartridges.

Culture
Allowing customers to participate in the product to build a rich brand culture. For example, a game that allows users to develop mods.

Customization
Modules that allow customers to create unique versions of a product. For example, modularization is a common way to implement mass customization whereby customers can use design tools to order a unique product.

Upgrades
Modules that can be upgraded over time such that customers need not replace their entire device.

Performance
Modules that incrementally improve performance such as a computer that gets faster as you plug in more processors.

Robotics
Modules for constructing robots or modular swarm robots that self-organize to complete tasks.

Reuse
Modules that allow for reuse such as data storage that can be swapped from your old mobile device into a new one.

Maintenance
The ability to upgrade old modules that are beyond their lifespan. For example, replacing a battery on a mobile device to restore it to its original power performance.

Repair
Modules that allow customers or a field technician to swap out broken components to repair a product or system. For example, a field technician who can replace a broken solar module.

Design for Logistics
Modules that are designed to improve the efficiency of inventory storage and shipping such as furniture that is assembled by the customer that fits into an efficient size of rectangular box.

Resilience
Modular design allows for resilience whereby a module can go down and other modules continue to operate normally. As a theoretical example, an electric car could have a large number of independent power units. If one goes down, the others continue to operate normally.

Quality Assurance

Quality Assurance Jonathan Poland

Quality assurance (QA) is the process of verifying that a product or service meets specific quality standards. This is often done through a combination of testing and inspection, and is typically performed by a dedicated QA team or by an individual with expertise in quality assurance. This may encompass areas such as organizational structure, processes, systems, design, reliability engineering and human factors. The goal of QA is to identify and address any issues or defects in a product or service before it is released to customers. This can help ensure that the product or service meets the expectations of its users and is free of defects or errors that could negatively impact its performance.

QA processes are typically implemented at various stages of the product development lifecycle, including during the design and development phase, during testing, and prior to launch. This can help ensure that any issues or defects are identified and addressed early in the development process, before the product or service is released to customers. QA processes typically involve a combination of manual testing and inspection, as well as automated testing using specialized software tools. Manual testing involves a QA team or individual manually testing the product or service to identify any issues or defects. Automated testing, on the other hand, involves using specialized software tools to test the product or service automatically, allowing for more efficient and comprehensive testing.

Overall, quality assurance is a critical part of the product development process. By verifying that a product or service meets specific quality standards, QA helps ensure that the product or service is able to meet the expectations of its users and is free of defects or errors that could impact its performance.

The following are common techniques and considerations.

  • Benchmarking
  • Business Capabilities
  • Business Process Reengineering
  • Compliance
  • Configuration Management
  • Conformance Quality
  • Continuous Improvement
  • Fail-safe
  • Fit For Purpose
  • Gap Analysis
  • Graceful Degradation
  • Human Error
  • Incident Management
  • Ishikawa Diagrams
  • Kaizen
  • Latent Human Error
  • Operations Analysis
  • Pokayoke
  • Problem Analysis
  • Problem Management
  • Process Improvement
  • Quality
  • Quality Control
  • Quality Goals
  • Quality Objectives
  • Quality Policy
  • Reliability Engineering
  • Requirements
  • Safety By Design
  • Service Management
  • Specifications

Product Management

Product Management Jonathan Poland

Product management is the practice of managing a portfolio of products throughout their lifecycle from concept to end-of-life. It can be thought of as the strategic management of product development and product marketing. This includes defining the product’s features and benefits, creating a product roadmap, managing the product’s budget and resources, and ensuring that the product is aligned with the company’s overall business strategy.

Product managers are responsible for overseeing the entire product development process, from concept to launch. This involves working closely with cross-functional teams, such as engineering, design, sales, and marketing, to ensure that the product meets the needs of its target customers.

One of the key responsibilities of product managers is to define the product’s target market and customer needs. This involves conducting market research, gathering customer feedback, and analyzing data to identify opportunities for new products or product enhancements.

Once the product’s target market and customer needs have been defined, product managers create a product roadmap that outlines the development and launch timeline for the product. This roadmap includes key milestones and deliverables, as well as the resources and budget required to bring the product to market.

Throughout the product development process, product managers work closely with cross-functional teams to ensure that the product is on track and meeting its objectives. This may involve making adjustments to the product roadmap or collaborating with other teams to address any challenges or obstacles that arise.

Once the product is launched, product managers continue to play a critical role in its success. This may involve tracking and analyzing product performance, gathering customer feedback, and working with other teams to identify opportunities for product improvements or enhancements.

Overall, product management is a critical function that plays a vital role in ensuring that a company’s products are successful in the market. By defining the product’s target market and customer needs, creating a product roadmap, and overseeing the product’s development and launch, product managers help ensure that a company’s products are aligned with its overall business strategy and are able to meet the needs of its customers.

The following are common product management techniques and considerations.

  • Adoption Lifecycle
  • Branding
  • Cash Cow
  • Competitive Intelligence
  • Distribution Strategy
  • Market Research
  • Positioning
  • Pre-announcement Effect
  • Product Analysis
  • Product Cannibalization
  • Product Category
  • Product Development
  • Product Economics
  • Product Knowledge
  • Product Management Process
  • Product Objectives
  • Product Rationalization
  • Product Requirements
  • Product Risk
  • Service Life

Product Identity

Product Identity Jonathan Poland

Product identity refers to the overall personality or character of a product. This can include the product’s features, benefits, and branding, as well as how it is perceived by customers. Marketing teams often think of products as having a distinct personality and identity in the market, and customers may describe products using the same words they would use to describe people. A strong product identity can help a product stand out in the market and can contribute to its success. Here are a few examples of product identity.  In each of these examples, the product’s features, benefits, and branding all contribute to its overall product identity.

  • A luxury car may have a product identity that is associated with elegance, performance, and exclusivity.
  • A sports drink may have a product identity that is associated with health, energy, and endurance.
  • A smartphone may have a product identity that is associated with innovation, functionality, and design.
  • A clothing brand may have a product identity that is associated with fashion, quality, and sustainability.
  • A toy may have a product identity that is associated with fun, creativity, and safety.

Product Identity vs Brand Identity
Product identity and brand identity are essentially the same concept. Brand identity is the far more common term. As such, product identity is the application of brand identity to a single product. This can be useful as products under the same brand many have unique identities.

Product Identity vs Product Positioning
Product identity is the concept behind a product framed in terms of target customer perceptions. In other words, it is the overall impression you want customers to have of a product. Product positioning is a unique and valuable market fit for a product. This can include identity and other factors such as price, quality and product experience.

Product Development

Product Development Jonathan Poland

Product development is the process of designing, creating, and launching new products. It typically involves a number of different steps, including market research to identify customer needs and preferences, product design and engineering, testing and prototyping, and manufacturing and distribution. Product development can be a complex and time-consuming process, but it is an important part of a company’s growth and success. By developing new and innovative products, companies can expand their product offerings, meet the needs of their customers, and stay ahead of competitors. Product development can also help companies to generate new revenue streams and increase their market share.

The steps involved in product development can vary depending on the specific product and the needs of the company, but generally, the process will involve the following steps:

  1. Market research: This involves gathering information about customer needs and preferences, market trends, and competitor products. This can help the company to identify opportunities for new products and to understand what customers are looking for.
  2. Product design: This involves creating detailed designs for the product, including its features, functionality, and appearance. This may involve creating prototypes or mockups to test the product’s design and make any necessary adjustments.
  3. Testing and prototyping: This involves creating a sample or prototype of the product and testing it to ensure that it meets the desired specifications and performs as intended. This can involve both laboratory testing and field testing to gather feedback from customers or other users.
  4. Manufacturing and production: Once the product has been designed and tested, it can be manufactured and produced on a large scale. This may involve sourcing materials, assembling components, and packaging the finished product.
  5. Distribution and sales: The final step in the product development process is to get the product into the hands of customers. This may involve working with distributors and retailers to make the product available in stores, or developing an online sales platform to sell the product directly to customers.

The following are common product development techniques.

Market Research
Developing knowledge and data about markets and customers.

  • Competitive Intelligence
  • Competitor Analysis
  • Critical To Customer
  • Customer Analysis
  • Customer Expectations
  • Customer Interviews
  • Customer Needs
  • Customer Preferences
  • Customer Requirements
  • Feasibility Study
  • Marketing Experimentation
  • Proof Of Concept
  • Sensory Analysis
  • Target Market
  • Test Marketing
  • Total Addressable Market

Positioning
Product concepts and strategy typically revolve around the idea of positioning a product’s unique identity in a crowded market.

  • Augmented Product
  • Brand Theory
  • Business Models
  • Convenience Product
  • Cost Leadership
  • Customer Experience
  • Figure Of Merit
  • First-Mover Advantage
  • Latent Need
  • Market Fit
  • Marketability
  • Niches
  • Over-Positioning
  • Pain Points
  • Positioning
  • Premiumization
  • Product Analysis
  • Product Extension
  • Product Features
  • Product Objectives
  • Product-as-a-Service
  • Value Proposition

Design
Designing the product or service and elements of customer experience.

  • Creativity Of Constraints
  • Design Considerations
  • Design Driven Development
  • Design For Logistics
  • Design Philosophy
  • Design Principles
  • Design Thinking
  • Design To Value
  • Innovation
  • Naive Design
  • Principle Of Least Astonishment
  • Product Experience
  • Product Innovation
  • Prototypes
  • Service Design
  • Sustainable Design
  • Testbed
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