Services

What is Service Life

What is Service Life Jonathan Poland

The service life of a product refers to the length of time it can be used before it needs to be disposed of or recycled. This includes the period from when the product is manufactured until it is no longer usable. The term can also be used to describe the lifespan of other physical items, such as infrastructure, buildings, industrial equipment, and vehicles. The following are examples.

Architecture

A high rise building may have a service life of 50 years or more. Estimates of service life are relevant to financing arrangements and insurance.

Aircraft

The service life of commercial aircraft commonly exceeds 20 years. Estimates of service life are important to financing and investment decisions for airlines. As aircraft age, they typically require more extensive maintenance to guarantee safety.

Products

Manufacturers of products may provide conservative estimates of service life of several years. This may be done in an attempt to encourage customers to buy again and to limit product liability.

Infrastructure

Infrastructure such as solar panels may offer a long warranty in order to increase bankability and allow financing arrangements to span decades.

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BATNA Jonathan Poland

BATNA

BATNA, or best alternative to a negotiated agreement, is the course of action that a party in a negotiation would…

Root Cause Analysis Jonathan Poland

Root Cause Analysis

Root cause analysis (RCA) is a method of identifying the underlying causes of a problem or issue in order to…

Customer Dissatisfaction Jonathan Poland

Customer Dissatisfaction

Customer dissatisfaction refers to a customer’s negative evaluation of a product or service. It can be measured by asking customers…

Risk Probability Jonathan Poland

Risk Probability

Risk probability refers to the likelihood that a particular risk will occur. It is an important element of risk analysis,…

What is Cost Overrun? Jonathan Poland

What is Cost Overrun?

A cost overrun occurs when the actual cost of completing a task or project exceeds the budget that was allocated…

Sales Pipeline Jonathan Poland

Sales Pipeline

A sales pipeline is a visual representation of the sales process, from the initial contact with a potential customer to…

Sales Skills Jonathan Poland

Sales Skills

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Employee Goals Jonathan Poland

Employee Goals

Employee goals are specific targets or objectives that are set for an individual employee in order to align their work…

Channel Structure Jonathan Poland

Channel Structure

Market penetration is the percentage of a target market that purchased a company’s product or service over a period of time.

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Operations 101 Jonathan Poland

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