Cultural Norms

Cultural Norms

Cultural Norms Jonathan Poland

A cultural norm is a shared belief or behavior that is considered to be acceptable or appropriate within a particular culture or society. Cultural norms are established through social interaction and are reinforced through repeated use. They can vary widely from one culture to another, and they can change over time as a culture evolves and adapts to new circumstances. Cultural norms can influence how people think, feel, and behave, and they can provide a sense of belonging and identity for members of a culture. Examples of cultural norms include customs, traditions, manners, and values. Cultural norms are an important part of a culture, and they help to define the rules and expectations for how people should behave within that culture.

Roles
Designated roles in a group or situation. For example, in social dance cultures one partner is typically the lead who chooses improvised steps to perform or initiates the transitions to predefined steps.

Responsibilities
Cultures may expect that you will do something such that it is an informal responsibility. For example, a neighborhood where it is a norm to maintain your lawn regularly.

Customs
Customs such as the American custom of leaving relatively large tips for service staff. Other cultures typically tip less than American norms.

Language
Norms of language such as a norm of plain speaking whereby you don’t try to impress with your vocabulary. This can be contrasted with cultures where fancy and extremely obscure vocabularies can be used without being viewed as pretentious.

Politeness
Norms of polite behavior. For example, American culture tends to expect candor and directness whereas Japanese culture is more likely to expect indirectness and saving face.

Etiquette
Etiquette are technical aspects of politeness whereby you are expected to do something specific in a particular situation. For example, local driving etiquette in Maui whereby people honk their horn to say hello to people they know.

Faux Pas
A faux pas is something that is viewed as a social blunder in a culture. For example, a man who charges through a door without allowing an approaching group of women to go through first could be viewed as a social blunder in French culture.

Reciprocity
Norms of social reciprocity such as the norm that you bring a small gift when invited into someone’s home.

Emotional Display
Norms may provide guidelines for the display of emotion. For example, the norm associated with masculinity in many cultures whereby it is considered poor form to express much emotion, particularly any emotions that could be viewed as a weakness. Likewise, there may be cultural situations where you are expected to try to look happy, serious or somber.

Sensibilities
Sensibilities are feelings of right and wrong behavior that people in a culture view as obvious such that they are unaware it is a norm. In other words, sensibilities feel like a sense as opposed to a rule. For example, the norm in many cultures where wearing outdoor shoes in the home is considered unacceptable. This is quite common in Asia and the Middle East but is not a universal norm in Europe or North America. In Japan, shoes are also removed on picnic mats.

Fashion
Norms of fashion such as the formality that is expected in various situations. This changes with time. For example, in America it was a norm to wear a suit in a great number of social and professional situations before the mid-1960s such that people dressed far more formally than today.

Expectations
Expectations for behavior ranging from trivial matters of politeness up to major life decisions. For example, the norm that an individual attend university after high school in certain socioeconomic subcultures such as the middle class or upper middle class of a nation.

Freedom
Norms may restrict your freedom as they place expectations on your behavior. It is also possible for norms to create freedoms and to be a defense against paternalistic systems and institutions. For example, the tradition of tailgate parties in the United States essentially creates the freedom to have a party because it is a norm to do so.

Mores
Mores is the encapsulation of values in norms. These can be morals that apply to questions of right and wrong. Mores can also relate to less serious questions of politeness or expected behavior. For example, the mores in cosplay culture that you ask before taking a photo of someone.

Beliefs
Norms can include beliefs whereby saying something that runs contrary to a belief breaks a norm. For example, the belief that waking up early is healthy and productive and waking up late is unhealthy and unproductive. This is a social construct that is prevalent in many traditional cultures. In this context, culture is essentially biased in favor of morning people.

Symbols
Symbols such as the color symbolism of a culture. For example, the strong association between the color red and good fortune in Chinese culture.

Social Status
Norms of respect. For example, a culture where conspicuous displays of wealth are viewed as showing off versus a culture where they are accepted as symbols of social status.

Folkways
Folkways are learned behaviors that have become a norm. For example, in Japanese culture people learn to use chopsticks very well including common mannerisms of use. If you did not grow up in Japan, you may find that your mannerisms are a little different even if you understand the rules of etiquette surrounding their use. This could be described as a style whereby people develop a similar style of doing things that becomes a norm.

Integration Risk Jonathan Poland

Integration Risk

Integration risk is a type of risk that arises when two or more entities, such as businesses, systems, or processes,…

Talent Development 150 150 Jonathan Poland

Talent Development

Talent development is a critical aspect of organizational growth and improvement, and it focuses on the processes, strategies, and practices…

Sticky Information Jonathan Poland

Sticky Information

Sticky information is information that is difficult to transfer. This is an analogy that information that knowledge “sticks” to people,…

Preventive Maintenance Jonathan Poland

Preventive Maintenance

Preventive maintenance is a type of maintenance that is designed to prevent failures and extend the lifespan of assets, including…

Digital Assets Jonathan Poland

Digital Assets

Digital assets are electronic representations of value that can be traded, stored, and managed using decentralized digital technologies such as…

What is Big Data? Jonathan Poland

What is Big Data?

Big data refers to extremely large and complex datasets that are difficult to process using traditional data processing tools. These…

Organizational Capital Jonathan Poland

Organizational Capital

Organizational capital refers to the intangible assets and resources within an organization that support its operations and enable it to…

Network Infrastructure Jonathan Poland

Network Infrastructure

Network infrastructure refers to the hardware and software components that are used to build and support a computer network. It…

Product Quality Jonathan Poland

Product Quality

Product quality refers to the inherent characteristics of a product that determine its value to customers. It can include factors…

Learn More

Adoption Rate Jonathan Poland

Adoption Rate

Adoption rate refers to the speed at which users begin to utilize a new product, service, or feature. It is…

Risk Culture Jonathan Poland

Risk Culture

Risk culture refers to the values, attitudes, and behaviors related to risk management that are inherent in the culture of…

Industrial Design Jonathan Poland

Industrial Design

Industrial design involves creating designs for mass-produced products. A common principle in industrial design is that the design should be…

Post Sales Jonathan Poland

Post Sales

After a sale is made, post-sales processes kick in to fulfill the customer’s expectations and strengthen the relationship. This can…

Process Capital Jonathan Poland

Process Capital

Process Capital is a term that refers to the financial resources that a company uses to fund its operations and…

Examples of an Argument Jonathan Poland

Examples of an Argument

An argument is a series of statements or reasons that support a particular position or viewpoint. This position can be…

Narrative 101 Jonathan Poland

Narrative 101

Sales and marketing are the lifeblood of business and should be integrated into one function to drive business and brand narrative.

Team Management Jonathan Poland

Team Management

Team management involves directing and controlling an organizational unit. Some common team management functions include setting goals and objectives, assigning…

Risk 101 Jonathan Poland

Risk 101

Risk evaluation is a crucial component of the risk management process. It involves assessing the potential impact and likelihood of…