A gap analysis is a method used to determine the distance between an organization’s current state and its desired future state. This involves comparing the organization’s current strategy, structure, capabilities, processes, technologies, practices, and services with a target state that is based on the organization’s goals and objectives. The goal of gap analysis is to identify areas where the organization is falling short of its goals and to develop a plan to close the gap between the current and desired states.
There are several steps involved in conducting a gap analysis:
- Identify the organization’s current state: This involves collecting data on the organization’s current operations, processes, and performance. This can be done through a variety of methods, such as interviews, surveys, and data analysis.
- Identify the organization’s desired future state: This involves determining the goals and objectives of the organization, and what it hopes to achieve in the future. This can be done through strategic planning sessions or other forms of stakeholder consultation.
- Identify the gap between the current and desired states: Once the current and desired states have been identified, it is necessary to determine the gap between the two. This involves comparing the two states and identifying the areas where the organization is falling short of its goals.
- Determine the causes of the gap: In order to close the gap, it is necessary to understand the root causes of the gap. This may involve identifying internal or external factors that are contributing to the gap.
- Develop a plan to close the gap: Once the causes of the gap have been identified, a plan can be developed to address these issues and move the organization closer to its desired future state. This may involve making changes to processes, implementing new technologies, or developing new skills and capabilities.
- Implement the plan and track progress: Once the plan has been developed, it is important to implement it and track progress towards closing the gap. This may involve setting benchmarks and regularly reviewing progress to ensure that the organization is on track to achieve its goals.