Organizational Culture

Organizational Culture

Organizational Culture Jonathan Poland

Organizational culture refers to the shared beliefs, values, customs, behaviors, and symbols that characterize an organization and differentiate it from others. It is the foundation upon which an organization is built and shapes the way in which it operates and interacts with stakeholders. Organizational culture can be a source of competitive advantage or disadvantage, depending on how it aligns with the needs and expectations of customers and employees. A positive and cohesive culture can foster collaboration, innovation, and customer satisfaction, while a negative or misaligned culture can undermine productivity and morale. Therefore, it is important for organizations to actively cultivate and manage their culture to ensure that it supports their business goals and objectives. The following are common techniques and considerations that can be used to develop or change an organizational culture.

Leadership
The manner and method of getting people moving in the same direction.

  • Heliotropic Effect
  • Humble Leadership
  • Influencing
  • Leadership Challenges
  • Leadership Style
  • Management By Absence
  • Management By Walking Around
  • Nudge Theory
  • Prioritization
  • Shadow Of The Leader
  • Storytelling
  • Strong Culture

Structure
The basic architecture of the organization.

  • Authority
  • Bureaucracy
  • Business Principles
  • Capability Management
  • Corporate Governance
  • Decision Making
  • Goal Setting
  • Management
  • Matrix Management
  • Organizational Capital
  • Organizational Complexity
  • Organizing Principle
  • Performance Management
  • Satellite Office
  • Self-Organizing Team
  • Team Culture

Strategy & Identity
Shared purpose, mission, identity and direction.

  • Corporate Identity
  • Corporate Image
  • Corporate Narcissism
  • Digital Maturity
  • Epic Meaning
  • Ethics
  • Internal Branding
  • Mission
  • Organizational Resilience
  • Situational Awareness
  • Strategic Planning
  • Strategic Thinking
  • Vision

Change
Openness and aggressiveness of change. Some organizations are unable to change due to resistance driven by fierce defense of the status quo.

  • Bias For Action
  • Change Fatigue
  • Reactance
  • Resistance To Change
  • Trained Incapacity

Knowledge
How information is created, shared and used.

  • Anti-Information
  • Corporate Memory
  • Dispersed Knowledge
  • Knowledge Loss
  • Knowledge Waste
  • Lessons Learned
  • Types of Knowledge

Creativity & Innovation
Experimentation and pursuit of brave ideas to create industries and make existing products irrelevant.

  • Catfish Management
  • Creativity Of Constraints
  • Divergent Thinking
  • Fail Well
  • Failing Upwards
  • Greenfield
  • Innovation Principles
  • Preserving Ambiguity

Motivation
What drives your team.

  • Curiosity Drive
  • Fear Of Missing Out
  • Internalization
  • Intrinsic Motivation
  • Locus Of Control
  • Morale
  • Motivated Reasoning
  • Peak Experiences
  • Pull
  • Push
  • Work Ethic

Norms & Expectations
Norms of office politics and productivity.

  • Culture Fit
  • Culture Of Fear
  • Employee Behavior
  • Employee Expectations
  • Ethical Climate
  • Failure Is Not An Option
  • Flow
  • Genchi Genbutsu
  • Groupthink
  • Internal Environment
  • Malicious Compliance
  • Negative Selection
  • Petty Authority
  • Political Correctness
  • Professional Conduct
  • Professionalism
  • Red Tape
  • Social Proof
  • Teamwork
  • Tolerance For Disagreement
  • Unspoken Rule

Happiness & Fulfillment
The extent to which employees feel their career has meaning and that it contributes to their quality of life.

  • Boreout
  • Cosmopolitanism
  • Disability Etiquette
  • Employee Dissatisfaction
  • Happiness Index
  • Hygiene Factors
  • Peak Experiences
  • Quality Of Life
  • Work-Life Balance
  • Working Conditions
Learn More
Autonomous System Jonathan Poland

Autonomous System

An autonomous system is a system that is capable of functioning independently, without the need for human intervention. Autonomous systems…

Technology Ethics Jonathan Poland

Technology Ethics

Technology ethics refers to the principles that guide the development, use, and management of technology, taking into account factors such…

Cultural Norms Jonathan Poland

Cultural Norms

A cultural norm is a shared belief or behavior that is considered to be acceptable or appropriate within a particular…

Data Science Jonathan Poland

Data Science

Data science is the use of mathematical and statistical methods, machine learning algorithms, and other techniques to extract meaning and…

Agile Change Management Jonathan Poland

Agile Change Management

Agile change management is the practice of leading continuous delivery processes in which changes are shipped within weeks. This approach…

Cost Effectiveness Jonathan Poland

Cost Effectiveness

Cost effectiveness is the measure of the relationship between the costs and outcomes of a program, project, or intervention. It…

Commercialization Jonathan Poland

Commercialization

Commercialization is the process of introducing a new product or service into the market and making it available for purchase…

Good Customer Service Jonathan Poland

Good Customer Service

Good customer service is a service experience that goes above and beyond to meet the needs and expectations of customers,…

Communication Channels Jonathan Poland

Communication Channels

A communication channel refers to the various means of transmitting information and messages between individuals or organizations. There are many…

Content Database

Technology Skills Jonathan Poland

Technology Skills

Technology skills refer to the talents and abilities related to information technology and physical technology, such as machines. This includes…

Market Expansion Jonathan Poland

Market Expansion

Market expansion is a growth strategy that involves offering an existing product to a new market.

Customer Needs Anlaysis Jonathan Poland

Customer Needs Anlaysis

Customer needs analysis is the process of identifying and understanding the needs and wants of customers in order to develop…

Expectancy Theory Jonathan Poland

Expectancy Theory

Expectancy theory is a motivational concept that suggests people are motivated by their beliefs about the relationship between their efforts…

First Principles Thinking Jonathan Poland

First Principles Thinking

Overview First principles thinking is a method of reasoning that involves breaking down complex problems into their most basic and…

Customer Convenience Jonathan Poland

Customer Convenience

Customer convenience refers to any aspect of the customer experience that makes it easier and more efficient for them. This…

Algorithms Jonathan Poland

Algorithms

An algorithm is a set of instructions or rules that are followed to solve a problem or accomplish a task.…

Time to Volume Jonathan Poland

Time to Volume

Time to volume is a marketing metric that measures the time it takes for a new product to go from concept to launch and reach a significant level of sales or usage.

Digital Maturity Jonathan Poland

Digital Maturity

Digital maturity refers to an organization’s ability to effectively utilize information technology to achieve its goals and objectives. This can…