Customer Service Principles
Customer service principles are guidelines that an organization follows to shape its…
Qualitative Data
Qualitative data refers to information that is expressed in a language such…
Business Functions
Business functions are the activities that are essential to the operation and…
Management Levels
A management level is a layer of accountability and responsibility in an…
Performance Feedback
Performance feedback is any type of communication that evaluates an employee’s work…
Employee Goals
Employee goals are specific targets or objectives that are set for an…
Research Types
Research is the process of systematically seeking and interpreting knowledge through inquiry,…
Magical Thinking
Introduction to Magical Thinking Magical thinking is a type of irrational belief…
Overthinking
Overthinking, also known as rumination, is a thought process that involves excessive…
Big Picture Thinking
“The big picture” refers to the broadest possible perspective that can be…
